Managed multiple software products throughout the full development and release lifecycle, coordinating cross-functional teams and ensuring timely, high-quality deliverables. Designed, implemented, and executed automated test suites using Nightwatch.js, verifying complex insurance and healthcare workflows from UI to backend systems. Performed detailed SQL data validation, Postman API testing, and XML-based integration checks to ensure system reliability, performance, and data consistency. Served as technical liaison between Romanian development team and German stakeholders, conducting requirements workshops and reviews in German to ensure clear communication of technical constraints and regulatory requirements. Supported enterprise-scale digital products, including health-insurance platforms and medical transport solutions, managing requirements and QA processes within an Agile/Scrum environment focused on automation and continuous improvement.

Provided high-level technical support as a 2nd-level specialist for Siemens PLM Software (Teamcenter/NX), assisting engineering teams with client configuration, user access management, and product data workflow issues. Diagnosed and resolved complex technical challenges related to database connectivity and CAD/PLM integration, improving system performance and user experience while maintaining comprehensive technical documentation for support scenarios and best practices.

Performed data analysis and processing tasks to convert physical information into digital format, maintaining quality standards through systematic validation procedures and collaboration with team members to optimize efficiency and meet project deadlines.

Conducted thorough legal research to support case preparation and strategy development, developing strong analytical skills through case documentation and legal brief preparation.

Collaborated with legal teams and law enforcement agencies, when necessary, to enforce collection procedures and protect interests of the company and clients.